Any returns and complaints are in the best hands with us

Clothes in the wrong size or colour, a defective electronic appliance, a table that’s too big or too small – more sales often go hand in hand with more returns. We take checking, sorting and even re-use of goods off your hands and take responsibility for all of the handling. Up-to-date entry into the system also ensures rapid availability. If required, we can also take care of credit notes or replacement delivery, as well as disposal of defective returns and packaging. We always aim for maximum customer satisfaction and to manage your products as rapidly as you do.

You, too, could use our experience to reduce capital commitment and costs, to simplify returns processes and improve quality.

Returns management services

Returns made easy

  • Goods acceptance
  • Inspection of the products according to your guidelines
  • Up-to-date entry and recording in your system for rapid availability
  • Processing of credit notes or substitute delivery
  • Restocking, re-use or disposal according to your guidelines
  • Disposal of defective returns or packaging
  • Individually tailored offers and processes


Abwicklung Rücksendungen - Soller Gruppe


Co-packaging, finishing or display building and stocking – our value-added services are as versatile as you need them to be. The best thing about our services is that they free up time and resources, allowing you to focus on your key tasks.